“I’m learning how to utilize nonviolent communication with Steve. It’s helping a lot with my communication at the restaurant. I have better skills with conflict resolution and creating a team dynamic where you have to be a team player and a leader at the same time. Steve taught me to be more level-headed in how I communicate. If you approach someone in a calm manner then they respond with calm.

I’m incorporating these skills into my life outside of work too. One of the realizations that I came to as a person was realizing that in order for this cycle to stop happening to me, this insanity to discontinue. And I felt like such a [fool], like, when it finally dawned on me, because I knew that in order for me to change what kept happening to me, I had to change what I was doing and how I was communicating.”

-Cory H.